YDS DİYALOG / TEST 4 27. Soru

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100 %

27.

Telephone receptionist: Bengo Kitchen Equipment. Can I help you?
Customer: Yes, there’s something wrong with the fridge I bought from you last year.
Telephone receptionist: ----
Customer: Thank you very much.

How long is it since you had it serviced?

Have you kept the guarantee?

Please explain carefully just exactly what the problem is.

Then, I’ll put you through to the Servicing Department.

That’s strange, there’s never been a complaint about them before.

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